post

Privacy policy

Your data and privacy are important and we will handle them securely, fairly and legally at all times. Kog Audio Ltd complies with the General Data Protection Regulation (GDPR) effective from May 25 2018, and this privacy policy explains how we use any personal information we collect about you when you use this website or contact us.

 

What information do we collect about you?

We collect information about you when you register a product warranty with us, email us for information, or when we are asked to deliver goods to your address. We also collect information when you voluntarily provide feedback and participate in competitions. Website usage information is collected using cookies.

Typically we have the information you share with us; name, address, email, phone number, and the content of our email exchanges.

 

How will we use the information about you?

We collect information about you to process your delivery, provide support or information about products you have purchased, or send you our newsletter if you have requested this service.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

To process your order, we may send your name, address and contact number to a courier company in order to make delivery.

 

Marketing

We will only send you direct marketing if you have consented to it.

If you have consented to receive marketing (at the date of this notice, this consists only of our occasional newsletter and product support updates), you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please see how to contact us at the bottom of this page.

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us (see bottom of page). We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org  

You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

 

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

 

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23rd May 2018.

 

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

Email – info@kogaudio.com

Phone – 024 7722 0650